Experience you can trust
Select VoiceCom is an Australian and American owned and operated company providing services from its state-of-the-art call centre and business facility in Cebu City, Philippines. Select VoiceCom was founded by an experienced team of business executives who combined their backgrounds in call centre services, information technology, and sales and marketing to help small and mid-sized businesses gain access to offshore call centre and business support services.
Call Centre Outsourcing and Business Support Services
SVC has built a team of some of the most experienced Philippine call centre and BPO managers, trainers and HR professionals to provide our customers with high quality service that is both affordable and flexible.
The Professional Services Your Company Needs Without the Big Price
Whether this is your first time outsourcing or you’re experienced working with outsourcing firms, Select VoiceCom will work with your company to implement an outsourcing solution that fits your needs.
Our Agents Are Your Agents
We work with you to define the skills that meet your project’s needs, and then we identify the agents who best fit your criteria. All of our agents have business support service experience, are college-educated, and have been carefully screened for superior verbal and written communication skills. Our favorable work environment and cross-training ensures that your business receives the highest-quality customer support and retains a consistent team of agents.
Our Facilities Are Your Facilities
Select VoiceCom’s offices are located in the new state-of-art AsiaTown IT Park office complex in Cebu, Philippines, and are equipped with the latest Voice over Internet Protocol (VoIP) systems, cutting-edge hardware and software, redundant generators, voice and data links to Australia and the United States, and enterprise-grade network infrastructure. Each call centre agent is supplied with a computer with the latest systems and programs, and a VoIP telephone with a local number from the client’s area code. Select VoiceCom’s state-of-the-art private branch exchange (PBX) system is a full-featured call center outsourcing solution with the ability to record, monitor, transfer, and track calls.
Our Management Team Supports You
Select VoiceCom is an Australian and US-owned and managed company. Our leadership team brings together Australian, US and Philippine management experience from some of the most well known companies in the industry. We offer small and midsized businesses unparalleled expertise in training, customer service, technology, creative solutions, and problem solving.
All at a Price Your Business Can Afford
Select VoiceCom’s Philippine call centre and business process outsourcing pricing is competitive and flexible. Fees are based on the number of agent hours and are all-inclusive; there are no long-term contracts, set-up fees, or hidden charges. Contact us for a quote and see just how affordable our services are.