Services

call-center-services
With seamless communications technology and highly trained agents from Select VoiceCom’s Philippines call centre, your business gets professional call centre management and service at a price you can afford. Together we hand-select the agents who best meet your inbound or outbound call needs. Plus, Select VoiceCom’s state-of-the art telephone system provides access to a full-featured call centre management solution that allows us to record, monitor, transfer, and track each call. All inbound and outbound call centre reports are tailored to give you up-to-the-minute data for making informed decisions.

 

Inbound Call Centre

  • Customer Service/Support
  • Order Taking and Order Processing
  • Schedule Appointments and Bookings
  • Conference and Event Reservations
  • Customer Retention
  • Directory Assistance
  • Technical Support
  • Help Desk
  • Billing Enquiries
  • 1-800 and 1-300 Toll Free Services
  • Call Overflow

Outbound Call Centre

  • Sales and Lead Generation
  • Telemarketing
  • Appointment Setting
  • Market Research
  • Surveys
  • Data Verification
  • Fundraising
  • Postsales Follow-Up
  • Security Monitoring
  • Product Promotion
  • E-mail and Live Chat support
  • Account Management