Select VoiceCom is an Australian and American owned company. Our organisation provides high-quality services from its state-of-the-art facility located in Cebu City, Philippines.
Select VoiceCom was founded by an experienced team of business executives hailing from different backgrounds. By sharing their expertise in call centre services, information technology, and sales and marketing, our organisation is able to provide comprehensive support to both small and mid-sized businesses.
To provide tailor fit solutions for your company, we’ll be working with you to determine the demands of your project. Once your requirements have been set, this will allow us to identify the professionals who will best fit your criteria.
All of our college-educated agents are highly experienced in business support services and have been carefully screened for their superior verbal and written communication skills. Our favorable work environment and cross-training also ensures that your business receives the highest quality of customer support while retaining a consistent team of agents.
Select VoiceCom’s facility is located in the new state-of-art AsiaTown IT Park office complex in Cebu City, Philippines. Our establishment is equipped with the latest Voice over Internet Protocol (VoIP) systems, cutting-edge hardware and software, redundant generators, voice and data links to Australia and the United States, making it an enterprise-grade network infrastructure.
Each call centre agent is supplied with a computer that contains the latest systems and programs and a VoIP telephone with a local number from the client’s area code. Select VoiceCom’s state-of-the-art private branch exchange (PBX) system is a full-featured call center outsourcing solution with the ability to record, monitor, transfer, and track calls.