Pci compliant call centre

Select VocieCom is a trusted PCI Compliant call centre in the Philippines. There are tremendous financial and legal advantages to outsourcing your customer's payment and credit card information for processing, transmission and storage. Our highly trained agents are well-versed in the regulations and standards outlined by the Payment Card Industry Data Security Standard (PCI DSS) that are designed to protect the security of private cardholder data.

Select VoiceCom has state-of-the-art infrastructure and policies in place to eliminate data breaches and cyber hacks

Given the increasing incidence of credit card fraud and identity theft, more businesses are using third-party providers – call centres that leverage the technology, training and framework – to combat this risk and ensure the secure processing of consumer credit card data.

What is PCI compliance?

Launched in 2006, the Payment Card Industry Data Security Standard (PCI DSS) is designed to ensure that all businesses and operations that accept, process, transmit or store payment card information maintains a secure environment. Considered the payment card industry data security standard, PCI DSS is overseen by the major credit card companies, including Visa, MasterCard, Discover, American Express and JCB.
Any company, regardless of size or location, that processes or stores any cardholder data is obligated to adhere to PCI compliance requirements.
The PCI Security Standards Council defines cardholder data as:

Full primary account number

Cardholder name

Expiration date

Service code

Sensitive Authentication Data

PCI standards also apply to businesses that accept, store or transmit debit or pre-paid cards

Launched in 2006, the Payment Card Industry Data Security Standard (PCI DSS) is designed to ensure that all businesses and operations that accept, process, transmit or store payment card information maintain a secure environment. Considered the payment card industry data security standard, PCI DSS is overseen by the major credit card companies, including Visa, MasterCard, Discover, American Express and JCB

What is PCI compliance?

Select VoiceCom, located in Cebu City, Philippines, maintains the highest security standards for handling and processing private payment card data. We recognise the severe consequences incurred by data breaches which can take their toll on a company’s value and result in regulatory fines, litigation and diminished sales. When customers realized their debit or credit card data has been compromised, they will take their business elsewhere and share their negative experiences online. In this era of social media, businesses can lose their credibility and trustworthiness in a short amount of time.

600

OF COMPANIES

Some 60 percent of companies currently fail to meet PCI compliance requirements, making them vulnerable to data theft.

$5K to $100K

FINES PER MONTH

Penalties for non-compliance can be catastrophic for small businesses, considering the economic liabilities. Violations can result in fines ranging from $5,000 to $100,000 per month, depending on the cardholder brand.

These penalties are often passed on form the bank to the merchant
and some will increase transaction fee rates or revoke your rights to
process cards altogether.

Select VoiceCom has PCI certification

PCI DSS compliance isn’t a once-a-year exercise at Seleect VoiceCom – it’s an ongoing process with regular vulnerability scans, analyses, updates and training. Our PCI certification means that we adhere to all global security standards for account data protection.

Advanced technology and protocols maintain a secure environment at our Philippine call centre:

Launched in 2006, the Payment Card Industry Data Security Standard (PCI DSS) is designed to ensure that all businesses and operations that accept, process, transmit or store payment card information maintains a secure environment. Considered the payment card industry data security standard, PCI DSS is overseen by the major credit card companies, including Visa, MasterCard, Discover, American Express and JCB.
Any company, regardless of size or location, that processes or stores any cardholder data is obligated to adhere to PCI compliance requirements.

Superior network security with additional firewalls in place

Pause and resume technology masks the portion of call recording containing private account data

Data is encrypted and stored in a manner outlined by the PCI Security Standards Council

SecureCall software allows customers to enter account data directly into phone keypad

PCI Compliance Checklist

Has your company achieved PCI compliance? If so, you must meet these 12 requirements:

Implement and maintain a firewall

Restrict physical access to cardholder data

Safeguard stored account data

Update anti-virus software on a regular basis

Create unique passwords for employees with network access

Monitor access to cardholder data

Develop policies and procedures that address information security

Encrypt cardholder data across public networks

Run regular screens on security systems

Maintain secure applications and systems

Develop and enforce a strong security policy

Do not use vendor-supplied passwords

Protect your customers' cardholder date

Our PCI Compliant call centre is sought out by small and medium-sized businesses across a
range of industries from manufacturing and retail to E-commerce and insurance.
Select VoiceCom professional outsourcing for Inbound Customer Support, Outbound Telemarketing and Business Support Services.
HIPAA
Seal of Complianceā€ width=