Thanks to the latest technological advancements, companies of all sizes and industries can now run their daily operations online. As the world continuously relies on the internet, communication platforms, cloud-based apps, and other digital channels, modern technologies have become vital players in the quick exchange of information. While these innovations are without a doubt a […]
In this digital age, data is considered the most valuable resource in the world. Individuals and companies from varying industries now incorporate it as key drivers in their operations, with some even handling confidential information 24/7. In fact, according to a Varonis Global Data Risk Report, about 53% of companies have more than 1,000 classified […]
The influx of digital marketing strategies over the years may have you thinking if cold calling is still relevant. Without batting an eyelash, we’d say increasing your B2B telesales should still be a big priority, minus any reservations whatsoever. Yes, telemarketing has had a bad rap for being a traditional and interruptive form of advertising, […]
The ability to increase sales determines the profitability of your business. Great products, appealing marketing, and an efficient team are good things, but they’re merely expenses leading to losses without sales. Your business grows in size, margin, and profitability without significantly increasing the costs per sale when you optimise your sales strategies. However, this can […]
Today’s most competitive companies outsource, and it’s easy to understand why. With outsourcing, operational efficiency increases, bottom-line expenses decrease, accountability gets distributed, and growth opportunities improve. More importantly, you get to focus on core business activities that can make or break your company. These are not just empty proclamations floated around by business outsourcing stakeholders […]
Many plan for the future while working on the present to have a sense of security in life. In the same manner, companies have every reason to future-proof their business because challenges come in many forms, from competition to industry trends and unforeseen events. For instance, the novel coronavirus outbreak has imparted the valuable lesson […]
Professional call centre agents are the foundation of excellent customer service. Here are the call centre skills and qualities you should look for in an agent.
It will cost your business more to attract new customers than to retain current ones. Here are some customer retention strategies to keep your customers happy.
Here’s your guide to everything about outsourcing in Asia.
Outsourcing is continuously adapting to the ever-changing business landscape. Here are some of the best practices and trends in outsourcing for 2021.