Feeling overwhelmed with so much to do, yet so little time? If you are just starting out in your business, it is easy to get caught up in doing non core business tasks such as conducting interviews, paperwork or admin, and payroll. Why not consider outsourcing your office tasks so that you can devote your […]
The Common Tasks Outsourced to Business Process Outsourcing Companies
When it comes to the top choice countries for business process outsourcing, the Philippines has almost always been the first choice. We take up 16 to 18 percent of the total outsourced services globally,not only making us the largest contact center market in the world but also earning us the nickname “Call Center Capital of […]
Why Outsourcing Your Mobile App Support is Crucial for Your Business
There is literally a mobile app for everything. From banking to shopping, to ordering meals, grocery delivery, you name it – there is an app for it. As everyone turns to the convenience of using mobile apps on the go, the need for having mobile app support cannot be denied. While much can be said […]
Why You Should Outsource to the Philippines
Are you tired of trying different ways to down your operational costs? Are technical issues and challenges taking up more of your time, than usual? Then maybe it’s now time for you to consider outsourcing your office tasks and IT support to a tech support call center in the Philippines. Why Outsource? Deloitte carried out […]
What to Look for When Choosing a Contact Center
The quality of software and tools used in running contact center operations may very well determine its success. After all, using the right tools and servicing platforms make it possible for BPOs to scale their operations and at the same time, streamline their processes. Above all, It also says a lot about how they deliver […]
How Outsourcing Your Technical Support Can Grow Your Company
With everyone and everything going digital, no matter the size of your company, having reliable tech support is a necessity. Often, after we purchase a product online, upon receiving it, we dive right in and skip the manual. And when we can’t get it to work correctly, we call customer support for assistance. Depending on […]
The Crucial Role Technical Support Plays in Today’s Online Business
Shopping experience nowadays has gone up a whole new level. Thanks to the technology called the internet, we can now master the art of retail therapy in the comforts of our home with just a few clicks of our fingers. The first secure retail transaction ever made was in 1994 by the Internet Shopping Network. […]
The Importance of Following Up in Sales
Great sales includes following up with your customers, and this practice can be a valuable asset for a growing business. To break through the noise of your customers’ crowded inboxes, a personal connection needs to be made, and here are a few reasons as to why doing this is crucial to your sales: FOLLOWING UP […]
3 Ways to Motivate Your Customer Service Team
Anyone who has worked in the customer service field knows just how stressful it can become, as well as how easy it can be to experience burnout. Customer service staff are the face and voice of your company, so it is important to be understanding and motivating in your support of them. Here are some […]
Reasons Why You Should Outsource Your Computer Software Training
With the constant upgrades and enhancements to software programs, business organizations struggle to keep up to stay competitive and relevant. The update does not only apply to the technology they use but also to the service they provide. That is why, nowadays, organizations appreciate and understand the value of providing prompt and in-depth training to […]
