Are you tired of trying different ways to down your operational costs? Are technical issues and challenges taking up more of your time, than usual? Then maybe it’s now time for you to consider outsourcing your office tasks and IT support to a tech support call center in the Philippines. Why Outsource? Deloitte carried out […]
What to Look for When Choosing a Contact Center
The quality of software and tools used in running contact center operations may very well determine its success. After all, using the right tools and servicing platforms make it possible for BPOs to scale their operations and at the same time, streamline their processes. Above all, It also says a lot about how they deliver […]
How Outsourcing Your Technical Support Can Grow Your Company
With everyone and everything going digital, no matter the size of your company, having reliable tech support is a necessity. Often, after we purchase a product online, upon receiving it, we dive right in and skip the manual. And when we can’t get it to work correctly, we call customer support for assistance. Depending on […]
The Crucial Role Technical Support Plays in Today’s Online Business
Shopping experience nowadays has gone up a whole new level. Thanks to the technology called the internet, we can now master the art of retail therapy in the comforts of our home with just a few clicks of our fingers. The first secure retail transaction ever made was in 1994 by the Internet Shopping Network. […]
The Importance of Following Up in Sales
Great sales includes following up with your customers, and this practice can be a valuable asset for a growing business. To break through the noise of your customers’ crowded inboxes, a personal connection needs to be made, and here are a few reasons as to why doing this is crucial to your sales: FOLLOWING UP […]
3 Ways to Motivate Your Customer Service Team
Anyone who has worked in the customer service field knows just how stressful it can become, as well as how easy it can be to experience burnout. Customer service staff are the face and voice of your company, so it is important to be understanding and motivating in your support of them. Here are some […]
Reasons Why You Should Outsource Your Computer Software Training
With the constant upgrades and enhancements to software programs, business organizations struggle to keep up to stay competitive and relevant. The update does not only apply to the technology they use but also to the service they provide. That is why, nowadays, organizations appreciate and understand the value of providing prompt and in-depth training to […]
6 Tips For Providing Awesome Customer Service
Customer service is more important today than ever before, considering that people now have extensive options for products and services available with the click of a button. Providing a customer service experience that leaves people wanting more cannot be obtained simply by slapping a headset on an agent. Instead, it has to be developed through […]
Outsourcing your Software Installation Support
For businesses that are moving towards going digital, their productivity and efficiency often increase. However, with the constant software program upgrades, it has also become a never-ending challenge for organizations to stay updated with the latest versions while staying within the budget. Outsourcing has provided companies the means to be successful and productive while saving […]
4 Office Tasks You Should Consider Outsourcing
Every company or organization should have goals, and any and all resources should be allocated to successfully complete projects that support business goals. But what happens when day-to-day work operations begin to wreak havoc on those resources? It’s this exact situation that forces many companies to start searching for solutions that save time and money. […]
