Customer Service Agents for a US Software Company

JOIN US today and enjoy the following benefits:

  • Generous monthly bonus program
  • Medical / Dental coverage
  • Cash incentives of (Php5,000) for successfully referring your friends and relatives to join EB
  • Career development
  • Life insurance program
  • Vacation and family leave programs
  • Annual salary increase based on performance
  • Quarterly team outing
  • Free flowing coffee and hot chocolate
  • Free weekly in-house massage
  • Family atmosphere
  • Cozy sleeping lounge and canteen plus entertainment area
  • Great offices in IT park with outdoor private terrace overlooking Cebu City

What we offer:

  • Salary package of up to Php33,000 monthly
  • Temporary work-from-home setup during the quarantine period
  • Sat-Sun off

About the account:

We are a US-based software company that helps eliminate debts. We have saved our clients over two billion dollars in interest payments. We are not a debt collection or debt consolidation company. We have happy clients because we make their money work for them, not the bank.

If you want to join a company that has a lot of room for growth, a fun office environment, and genuinely helps people in their daily life, then come work for us and experience exciting and explosive growth!

Responsibilities:

  • Provide inbound phone, chat and/or email support for existing clients in a professional and polite manner
  • Be a product expert to be able to provide training and support to our clients
  • No sales or outbound cold calls involved, though you must sound professional and courteous

Desired Skills & Knowledge:

  • Clear speaking voice
  • Excellent English communication skills – both written and verbal – along with active listening
  • At least 6 months of continuous customer service experience in a BPO company
  • Strong customer service skills
  • Great people skills
  • Strong attention to detail and can multitask
  • Willing to work full-time night shift

Work Schedule: Night Shift

Quick apply below!

We are only accepting online applications for now. Interested candidates may attach a copy of their updated resume on the form below.

Due to the volume of applications we receive every day, only shortlisted candidates will receive a phone call between 10AM-7PM (Mondays-Fridays) for an interview within 1-7 working days.