Telemarketing & Call Centre Outsourcing in Philippines

Your Australian Call Centre Partner in the Philippines

Contact us today

AU 612-8015-5330

US 914-406-7032

SGP 65-6653-6528

  • Home
  • Services
    • Inbound Call Centre
    • Tech Support / Help Desk
    • Outbound Call Centre
    • Business Support Services
    • PCI Compliant Call Centre
    • Privacy Act 1988 Call Centre
  • About Us
    • Listen to Our Staff
    • Explainer Video
    • Podcasts
  • Industries Served
    • Ecommerce Services
    • Financial Services
    • Insurance Services
  • FAQ
  • Careers
  • Contact Us

The Definitive Guide to Choosing the Best Country in Asia for Outsourcing

December 1, 2020 by Mark

Call centre agents working on their work laptops while seated across each other on a shared work desk.

Here’s your guide to everything about outsourcing in Asia.

Filed Under: Blog, Business Process Outsourcing Tagged With: Business Process Outsourcing, business process outsourcing asia

Top 10 Best Practices and Trends in Outsourcing for 2021

November 11, 2020 by Mark

""

Outsourcing is continuously adapting to the ever-changing business landscape. Here are some of the best practices and trends in outsourcing for 2021.

Filed Under: Blog, Business Process Outsourcing Tagged With: outsourcing trends

How to Build a Top-Notch Customer Experience Strategy: A Visual Guide

October 26, 2020 by Mark

""

Developing a customer experience strategy will help you boost customer satisfaction, promote loyalty, and increase sales.

Filed Under: Blog, Customer Support Tagged With: customer experience, Customer Support

What is PCI DSS Compliance?

August 6, 2019 by Jimmy Rodela

What is PCI DSS Compliance

We live in a world where data is a currency. The Target credit card hack and the Equifax data breach were serious incidents purporting to the importance of safekeeping sensitive information. It is a constant reminder that maintaining compliance with the Payment Card Industry Data Security Standard (PCI DSS) is paramount.  PCI DSS Defined PCI […]

Filed Under: Blog

Tips to Protect Your Customer’s Private Information

August 1, 2019 by Jimmy Rodela

Tips to Protect Your Customer’s Private Information

Protecting your customers’ private information can be tricky. You’d have to establish levels upon levels of security measures, new policies, or train your employees (among other things), to make sure that your customers’ personal data is handled properly. With all the rules imposed to prioritize your customers’ privacy, here are tips on how you can […]

Filed Under: Blog

The Importance of Health Information Privacy

July 30, 2019 by Jimmy Rodela

The Importance of Health Information Privacy

As an ethical health care provider, your client’s privacy should be among your primary concerns. As such, you are compelled by law to follow the Health Insurance Portability and Accountability Act (HIPPA) Privacy Rule. This rule sets the baseline for health care providers in establishing security measures to heighten individuals’ privacy. What Is Health Information […]

Filed Under: Blog

Does My Business Need to Comply with the Privacy Act?

July 25, 2019 by Jimmy Rodela

Does My Business Need to Comply with the Privacy Act

What Is the Privacy Act? The Privacy Act 1988 protects the privacy of personal information of individuals who transact with businesses. It regulates data sharing by compelling you to establish credit reporting systems, tax file numbers, and health and medical research protocols. The Privacy Act has also been incorporated into Philippine law as the Republic […]

Filed Under: Blog

The Non-negotiables of PCI Compliance Every Business Owner Should Follow

July 23, 2019 by Jimmy Rodela

The Non-negotiables of PCI Compliance Every Business Owner Should Follow

What Is PCI DSS? Any business entity who engages in credit or debit card payments must comply with 12 Payment Card Industry Data Security Standard (PCI DSS). These also apply through compensation control. They may be established in-house or provided by an outsourced company offering such services. The problem with compensating controls is for it […]

Filed Under: Blog

6 Benefits Your Business Can Enjoy From Adhering to PCI Compliance

July 19, 2019 by Jimmy Rodela

6 Benefits Your Business Can Enjoy From Adhering to PCI Compliance

Businesses use online systems to compound customer information. While there are benefits to be had from the practice, it, however, makes businesses vulnerable to cyberattacks. Luckily, by adhering to PCI compliance, the companies are in a better position to protect their customers’ sensitive data. What Is PCI Compliance? PCI compliance is a requirement by law […]

Filed Under: Blog

3 PCI Compliance Tips to Secure Your Business and Consumer Data

July 12, 2019 by Jimmy Rodela

3 PCI Compliance Tips to Secure Your Business and Consumer Data

If you are serious about growing your business to greater heights, you need to ensure that your payments systems are secure. By keeping your payment systems secure, you are protecting your business and safeguarding your customers’ personal information from potential cyber threats and breaches.  To help protect your business against cybercriminals, here are three Payment […]

Filed Under: Blog

Next Page »

Contact Us

  • This field is for validation purposes and should be left unchanged.

Listen to Outsourcing Philippines Podcast interview with our CEO

Listen to our podcasts on Soundcloud Listen to our podcasts on Apple Podcasts

Listen to Outsource Accelerator Podcast

Listen to our podcasts on Stitcher Listen to our podcasts on Apple Podcasts

LISTEN to our agents


Fulbert
Play
Stop
X

Chermaine
Play
Stop
X

Julius
Play
Stop
X
FAQ
How does Select VoiceCom ensure that it hires only the best-quality employees?
Find the answer and more Frequently Asked Questions

Follow Us

  • Facebook
  • LinkedIn
  • Twitter

Contact us today

AU 612-8015-5330

US 914-406-7032

  • Home
  • Services
  • About Us
  • FAQ
  • Careers
  • Blog
  • Contact Us
SelectVoiceCom, professional outsourcing for Inbound Customer Support, Outbound Telemarketing and Business Support Services.
Offices in Cebu, Philippines and Sydney, Australia. © 2021 SelectVoiceCom. All Rights Reserved.