For Outsourcing your Call Centre
Is your company thinking about outsourcing its call centre?
Download our FREE checklist and you will:
- Receive detailed list of all of the questions you will want to ask before making the critical decision of out-sourcing your call center services
- Sound like an expert during the interview process even if you have never outsourced any services before
- Be able to create a detailed RFP in minutes using this comprehensive checklist
Whether you are considering outsourcing your customer or technical support services or your outbound marketing calls, this list is a terrific tool to help you make the right decision.
- Organized into 15 key categories of questions
- Easily customizable for use as your RFP
- Covers topics including telecom infrastructure, software, management, hiring, training, pricing and much more
Don’t hire a call center until you have read this.