Inbound Call Centre - Select VoiceCom

Customer Service/Support

Address customer concerns effectively. Keep your clients happy with the help of our highly trained customer representatives.

Order Taking and Order Processing

Record and manage your transactions accurately. Gain more conversion opportunities through the efficient processing of orders.

Conference and Event Registration

Outsourcing your event registration process will increase your overall efficiency. Our team can handle event registration communications accurately, ensuring a seamless experience for attendees.

Customer Retention

Our customer retention service takes a proactive approach to client support. No matter the industry, we have experts who can effectively gather feedback, address product issues, and efficiently cater to customer concerns.

Directory Assistance

Our team is highly effective in giving directions and problem-solving. Using the most advanced technology, we strive to deliver fast and effective responses, helping guarantee customer satisfaction.

Help Desk

Give your clients the help they need. Improve satisfaction rates by providing technical assistance.

Billing Enquiries

Eliminate billing errors, manage payments, and keep your financial data secure. Outsourcing finance tasks will give you more clarity on your cash flow and transactions.

1-800 and 1-300 Toll-Free Services

Let your customers reach you at any time and place. Toll-free services will make it easier for your clients to get in touch with you.

Call Overflow

Don’t leave your customers hanging. We’ll help you manage your increasing volume of inquiries through our overflow service.

We’re focused on providing exceptional results.

We know the value of a good customer relationship. By partnering with us, you can rest assured that you are effectively engaging with your customers while boosting your sales.

Higher customer satisfaction, bigger savings

Well-trained agents

Select-VoiceCom agents go through a stringent hiring process as well as constant upskilling and retraining.

The latest in call center technology

Our fully-equipped BPO facility uses enterprise-grade IT infrastructure, including the latest VOIP systems, powerful hardware and software packages, emergency power generators, and voice and data with links to Australia and the United States.